How to Outsource Your Customer Service to a VA (Dos and Don’ts)

For time-crunched business owners today, outsourcing is quickly becoming a viable option –an opportunity to delegate many time-consuming tasks, without having to hire full-time staff. One task that’s increasingly being outsourced today –is customer service. While outsourcing customer service is often thought to be the domain of big business and large corporations, increasingly, smaller –and … Continue reading “How to Outsource Your Customer Service to a VA (Dos and Don’ts)”

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Recurring Revenue Streams: The Holy Grail of Physical Business Companies

Getting customers to return –again and again, is the goal of every business –or at least it should be! But while generating repeat business is essential for most companies’ long-term growth –it’s also something that can be tremendously difficult to achieve. Even for companies that provide products that are needed on a regular basis –think: … Continue reading “Recurring Revenue Streams: The Holy Grail of Physical Business Companies”

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